Last Updated: June 3, 2025

1. Introduction

Powell Consulting ("we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and other applicable Australian privacy laws.

By visiting our website at www.powellconsulting.com.au ("the Website") or engaging with our services, you agree to the terms of this Privacy Policy.

2. Collection of Personal Information

We may collect personal information from you in various ways, including when you:

• Visit our Website: Through the use of cookies and analytics tools (see Section 5 below).

• Contact us: Via email, phone, or contact forms on our Website.

• Engage our services: When you become a client and provide information necessary for us to deliver our consulting services.

• Subscribe to our newsletter or mailing list.

• Participate in surveys or promotions.

The types of personal information we may collect include, but are not limited to:

• Your name

• Contact details (e.g., email address, phone number, postal address)

• Company name and job title

• Information you provide in your communications with us

• Payment details (for services, if applicable)

• Information related to your use of our services

3. How We Use Your Personal Information

We collect, hold, use, and disclose your personal information for the following purposes:

• To provide and deliver our consulting services to you.

• To respond to your enquiries and communicate with you.

• To process payments for our services.

• To send you marketing and promotional communications that may be of interest to you (you can opt-out at any time).

• To improve our Website and services.

• To understand your needs and preferences.

• To comply with our legal obligations.

• For internal record keeping and administrative purposes.

4. Disclosure of Personal Information

We may disclose your personal information to:

• Our employees and contractors: Who need the information to perform their duties and provide our services.

• Third-party service providers: Such as IT service providers, payment processors, and marketing automation platforms, who assist us in operating our business and providing our services. These third parties are obligated to protect your information and only use it for the purposes for which we disclose it to them.

• Professional advisors: Such as lawyers, accountants, or auditors, when necessary.

• Government and regulatory authorities: Where required or authorised by law.

• In the event of a business transfer: If Powell Consulting or its assets are acquired by another entity, your personal information may be transferred as part of that acquisition.

We will not sell, rent, or lease your personal information to third parties.

5. Cookies and Analytics

Our Website may use "cookies" and other similar technologies to enhance your experience and collect information about how you use our Website. Cookies are small data files stored on your device that help us remember your preferences, analyse website traffic, and deliver targeted advertising.

We may use third-party analytics services (e.g., Google Analytics) to collect and analyse data about Website usage. This data is generally aggregated and anonymous, but may in some cases be associated with your personal information.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly.

6. Direct Marketing

We may use your personal information to send you direct marketing communications about our services, promotions, or other information that we believe may be of interest to you. We will only send you direct marketing communications if you have consented to receive them, or where we are otherwise permitted by law to do so.

You can opt-out of receiving direct marketing communications from us at any time by:

• Clicking the "unsubscribe" link in the email.

• Contacting us directly using the details provided in Section 9.

7. Security of Your Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. We implement a range of security measures, including:

• Secure servers and data encryption.

• Access controls and password protection.

• Regular security audits and updates.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.

8. Accessing and Correcting Your Personal Information

You have the right to request access to the personal information we hold about you and to request that we correct any inaccuracies. To do so, please contact us using the details provided in Section 9. We will respond to your request within a reasonable timeframe and in accordance with the Privacy Act 1988 (Cth). We may charge a reasonable fee for providing access to your information, particularly if your request is complex or requires extensive retrieval.

9. Contacting Us and Complaints

If you have any questions about this Privacy Policy, wish to access or correct your personal information, or have a complaint about how we have handled your personal information, please contact us at:

Powell Consulting
0423 522 206
jay@powellconsulting.com.au

We will promptly investigate any complaint and respond to you in writing outlining the steps we will take to resolve the complaint. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The "Last Updated" date at the top of this policy will indicate when it was last revised. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Website or services after any changes indicates your acceptance of the updated Privacy Policy.